Effective Date: March 1, 2026

Mount Airy Locksmith (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect personal information from you when you contact us, request service, or use our website, including but not limited to:

• Name

• Phone number

• Email address

• Service address

• Vehicle information (for automotive services)

• Payment-related information (processed securely through third-party providers)

• Any information you voluntarily provide during communication

We may also collect non-personal information such as browser type, IP address, device type, and website usage data through cookies or analytics tools.

2. How We Use Your Information

Mount Airy Locksmith uses collected information to:

• Provide and complete requested locksmith services

• Schedule appointments and dispatch technicians

• Communicate with you regarding services, updates, or estimates

• Process payments and invoices

• Improve our website, services, and customer experience

• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Text Messages & Phone Calls

By contacting Mount Airy Locksmith, you consent to receive phone calls or text messages related to your service request. Message and data rates may apply. We do not send unsolicited marketing messages without your consent.

4. Sharing of Information

We may share your information only in the following situations:

• With trusted service providers who assist in business operations (e.g., payment processors), under confidentiality agreements

• When required by law, legal process, or government request

• To protect the rights, property, or safety of Mount Airy Locksmith, our customers, or others

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Website Analytics

Our website may use cookies or similar technologies to enhance user experience, track website traffic, and analyze performance. You may choose to disable cookies through your browser settings, though some website features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. Mount Airy Locksmith is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Mount Airy Locksmith does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take steps to delete it.

9. Your Privacy Rights

You may request to review, update, or delete your personal information by contacting us directly. Requests will be handled in accordance with applicable North Carolina and federal laws.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Mount Airy Locksmith
📞 Phone: (336) 673-3840
📧 Email: admin@mountairylocksmith.com